Licenses & Registrations
Registered entity
- Legal name
- AlbertPay
- Trading as
- AlbertPay
- Regulator
- Office of the Comptroller of the Currency
- Registered office
- 1200 Market Street, Suite 400, Philadelphia, PA 19107
You can verify these details independently on the public register maintained by the Office of the Comptroller of the Currency. We publish any change to our permissions here, and notify affected customers directly.
Regulatory permissions
The activities we are authorized to carry on. Permissions may carry conditions or limitations that are recorded on the public register alongside them.
| Permission | Regulator | Reference | Status |
|---|---|---|---|
| Accepting deposits | Office of the Comptroller of the Currency | — | Active |
| Providing payment services | Office of the Comptroller of the Currency | — | Active |
| Consumer credit — lending | Office of the Comptroller of the Currency | — | Active |
| Credit broking | Office of the Comptroller of the Currency | — | Active |
| Issuing electronic money | Office of the Comptroller of the Currency | — | Active |
Deposit protection
Eligible deposits held with AlbertPay are insured up to the applicable FDIC limit under the Federal Deposit Insurance Corporation. Coverage is $250,000 per depositor, per insured bank, for each account ownership category — balances across several AlbertPay accounts are added together for the purpose of the limit rather than protected separately.
Some deposits are excluded from protection, including those held by certain financial institutions and, in some cases, deposits arising from transactions where a criminal conviction for money laundering has been obtained.
An information sheet setting out the scheme, the limit and the payout timeframe is provided when you open an account and annually thereafter.
Related documents
- Terms of serviceThe agreement governing your accounts, cards and use of our services.Read
- Privacy policyWhat personal data we hold, why we hold it, and the rights you have over it.Read
- Cookie policyThe cookies we set, what each one does, and how to change your preferences.Read
- ComplianceOur financial crime, complaints and reporting frameworks in summary.Read
Legal and regulatory enquiries
For questions about our permissions, licensing or corporate structure, contact our legal team. Written correspondence should go to 1200 Market Street, Suite 400, Philadelphia, PA 19107.
Need to raise a complaint? Here’s how it works.